Patient reviews and testimonials

Don't just take our word for it - read what our patients have to say about their experience at Natural Smiles. From routine check-ups to life-changing implant work, real feedback from real people.
6,000+

Implants placed

20+ years

Clinical experience

98%

Implant success rate

Trusted by patients across Leicestershire and beyond

After 25 years as a fully private practice, we've been lucky enough to look after thousands of patients - many of whom have stayed with us for decades. Below you'll find a selection of reviews from across our treatments and services. They cover everything from first impressions of the practice to specific transformations from implants, smile makeovers and clear aligners.

What our patients say

Trusted by our patients

Lee

What a fantastic experience. The team are amazing. I was looked after as soon as I arrived and everyone is so friendly and welcoming. The treatment was so easy and everything was explained in detail. I will definitely recommend Natural smiles to friends and family.

Rupee K.

Best dentists ever! Had Invisalign and veneers with Dr Waghela and love the results. All of the staff are lovely (especially Amy and Kizzy) and the practice is extremely clean and organised, would highly recommend.

Dee V.

Natural Smiles is the place to go! Brilliant service and staff. Bhavnish has been amazing and went through everything in detail from start to finish for my tooth implant. So impressed with the implant and the overall experience. Thank you.

Steven T.

Fantastic service provided by Dr Ketul Bagia and the whole team. Always happy to answer questions and assuage any concerns. My teeth look the best they have in years. Would recommend to anyone considering orthodontic treatment.

Tsukijin

After abandoning another practice due to uncaring staff and attempts to force procedures on me that I did not need or want, I found natural smiles locally. I had an Invisalign consultation here and the feeling is totally different. I felt welcome and valued as soon as I entered the practice. All the staff are superb, friendly and welcoming and Anubha who did my Invisalign consult is absolutely fantastic and explained everything to me and I'm really excited to start my Invisalign with her. I also spent some time with Kizzy who is exceptional and she talked me through lots of options and answered all my questions, I found her very informative and kind and not at all pushy and her enthusiastic energy gives you confidence and excitement about your treatment! Edit: Just to update that 2 years on, I am still absolutely thrilled with the work done by Anubha and the team!!

Mark J.

The treatment I had was 1st class and pain free. Dr Bhavnish and his team are all very supportive and professional and I would recommend them to anyone. I want to thank them all for my lovely new SMILE and for looking after me.

A P.

Dr Bhav treated me, can honestly say was the best dental experience I've ever had. Instantly relieved pain and extremely professional and kind. Thank you for the brilliant service! Highly recommended and fully worth it.

Pritpal K.

Amazing staff and customer service! They listen very carefully to your concerns and are easy to talk to - both the dental nurses and receptionists. Had an amazing experience! Definitely recommend Natural Smiles to everyone!

Where you'll find our reviews

As well as the testimonials above, we're proud of our reputation across third-party review platforms. Honest, public feedback is one of the most important ways patients can help others find a practice they can trust.

  • Google reviews
  • Facebook reviews
  • Trustpilot
  • Independent dental review platforms

What our patients most often mention

Patterns emerge across hundreds of reviews. Patients regularly tell us they appreciate:

Unhurried appointment times - no feeling rushed through

Plain-English explanations of what's happening and why

Genuine care from the whole team, not just the dentists

Our treatment coordinator's approach - a single trusted contact throughout

Calm, modern environment that doesn't feel clinical or intimidating

Free parking right outside - the small things that make a real difference

Confidence in complex treatment - particularly for implants and smile makeovers

Leave us a review

If you've recently been treated at Natural Smiles, we'd love to hear from you. Honest feedback - good or bad - helps us improve, and helps other patients find a practice they can trust. The easiest way to leave a review is on Google - just search for Natural Smiles Leicester.

See the work behind the reviews

Many of our most enthusiastic reviews come from patients who've had cosmetic or implant work with us. View our smile transformations to see some of the cases behind the kind words.

Become our next happy patient

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  • Dental implants
  • Smile makeovers
  • Clear aligners
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  • Dental check-up
  • Hygiene appointment
  • Dental emergency
  • Teeth whitening
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